SmartRequest™

SmartRequest™ is also the easiest to use, most customizable and detailed electronic form submission platform automates the inmate form process and helps eliminate paperwork.

• Electronic forms are centrally tracked and managed, putting an end to shuffling paper forms around the facility.

• Requests are responded to electronically allowing inmates to get answers quickly; system provides automated standard responses and status updates to all involved.

• The workflow on the SmartRequest™ platform is custom-tailored to department policies and is easy to customize without vendor assistance.

• Limitations, timers, forwarding, notes, reassignment, escalating, appeals, Jail Management System (JMS) integration, automated reporting (including keyword tracking) and more are all standard features.

Digital Request, Grievance & Medical Form System