The World's Most Innovative Company in Corrections

Discover groundbreaking innovations reshaping the corrections world from Smart Communications, the Tampa based technology powerhouse with an impressive history of first-ever innovations.

World-Class Portfolio of Solutions

MailGuard®
Eliminate 100% of the Contraband from Inmate Postal Mail with our Digital Mailroom. After review/approval the digital mail files are automatically delivered to the inmates via SmartKiosk™ or SmartTablet™ devices. MailGuard® also serves as an invaluable investigative/ intelligence gathering tool. Digital mail is database searchable and allows investigative staff to gain intelligence.
MailGuardLegal®
Patented privileged mail solution features attorney vetting, and processing in a full digital variant or via the MailGuardLegal® portable cart. This field-proven system eliminates delivery of illicit substances in privileged legal mail protecting confidentiality & privacy rights.
SmartWatch™

A giant leap forward, keeping agencies vigilant, connected, and engaged with an impressive suite of twenty-four digital communication apps and services with Inmate Tracking & Health Monitoring in Real Time

SmartVisit™
Industry exclusive content filtering software and a robust web-based scheduling application to streamline and automate the visitation process for “self-service” video visitation experience with zero staff involvement.
SmartEco™

Our SmartEco™ system integrates a complete technology-stack within a single-source easy to navigate portal, specifically designed for corrections to deliver immediate, exceptional experiences in serving the needs of inmates, families & staff.

SmartEvo
The evolution of Inmate Phone Platforms calling technology, utilizing cutting-edge new features and technology to create the most advanced inmate calling system in the industry.

SmartInmate™

Electronic Messaging System service allows inmates to stay in contact with their friends and family via a controlled electronic messaging platform and specialized Attorney Messaging feature with eSignature functionality.

SmartDigital Law Library

Content is updated daily meeting all of the legal needs and requirements of your inmates. All inmate access time is logged and retained in our system, providing proof of access and reducing legal disputes. Inmates can access legal content at anytime free of charge directly in the SmartTablet™ or SmartKiosk™ right from their housing area.

SmartEd™ & SmartReentry™

20,000 instructional videos and 7,000 practices exercises relating to core educational subjects. SmartReentry™ includes Beyond Prison, Probation and Parole, with recovery courses such as: iPathways, North American Learning Institute (NALI) and the Breaking Free Group.

SmartEntertainment™

Streaming Media Platform, digital content is immediately streamed on-demand to an inmate’s tablet at an affordable flat rate per minute. Unlike other models in which inmates must pay a hefty fee for a single download or a daily/weekly/monthly subscription, with our platform, inmates only pay for the media they consume, when they consume it.

SmartTablets

SmartTablet™ devices are specifically designed to withstand inmate abuse and meet correctional facilities' unique safety and security requirements. Every aspect of our SmartTablet™ device, including the body, battery, screen, camera, and custom wireless charging stations, was engineered from the ground up in partnership with our private manufacturer

SmartRequest™

The world's first digital inmate request system in corrections. SmartRequest™ is the easiest to use, most customizable, and most detailed electronic form submission platform in corrections. SmartRequest™ automates the inmate form process and helps eliminate paperwork.

Corrections "Avoidable" Risk

OUR LIFE SAVING SOLUTIONS ELIMINATE 100% of the CONTRABAND FROM INMATE POSTAL & FRAUDULENT LEGAL MAIL

The tragic death of correctional officer Mark Fischer from exposure to fentanyl hidden within fraudulent legal mail has every facility seeking our patented solutions.

Your brand is what other people say about you when you're not in the room.

  • "I wholeheartedly recommend Smart Communications & Scott Holte to any organization seeking a trustworthy and forward-thinking partner. Their commitment to excellence and their passion for fostering genuine relationships with clients make them an invaluable asset in any setting."

  • "From the start, Scott has treated us not merely as clients but as part of an extended family. His dedication to understanding our unique needs and tailoring solutions accordingly has been invaluable."

  • "The relationship we have developed with Scott is uncommon to say the least. Most of the representatives we have dealt with in other companies simply do not follow through like Scott does."

  • "I am writing to express my full support and endorsement of Smart Communications and the incredible innovation and technology they provide. Our agency has experienced significant improvements in safety and efficiency as a direct result of their solutions, empowering our staff to perform their duties with confidence & competence."

  • "I would also like to highlight Scott Holte, Chief Strategy Officer at Smart Communications. His commitment to treating us like family is evident in every interaction. His vast experience, unwavering effort, and relentless pursuit of continuous improvement have made a remarkable impact on our agency. We are grateful for the partnership we have built with Scott and the entire team at Smart Communications.."

Smart Communications Named Texas Jail Association Vendor of the Year

"It comes as no surprise that Smart Communications has been recognized and well-earned the coveted Texas Jail Association’s Vendor of the Year Award. Unlike typical vendors, they have proven to be true strategic partners to our agency, consistently bringing value, exceptional service, and fostering strong relationships with us and all their client agencies."

T.J. Cruz, Chief Deputy Bell County TX Sheriff's Office

Tarrant County Sheriff's Office Selects Smart Communications as Inmate Communications Provider

“We are thrilled to partner with Smart Communications. Their commitment to safety and innovation aligns perfectly with our mission to provide a secure environment for everyone in our facilities. This partnership will not only improve communication for our inmates but also streamline operations for our staff.” Tarrant County Sheriff Bill Waybourn.

Latest News and Press Releases

New Mexico Corrections Department launches Smart Communications technology in prison facilities

“The introduction of tablets to our populations will transform our ability to deliver information and provide services, while modernizing communication options for inmates and their families. Inclusion of these secured tablets will streamline program resource expansion, advance operational efficiencies, and bring new services to our facilities.”

New Mexico Corrections Department Cabinet Secretary Alisha Tafoya Lucero

Creating Model Agencies

Learn how we partner with Sheriff's offices and leadership to develop exemplary agencies characterized by innovative technology and ongoing enhancement. By leveraging our advanced solutions and collaborative efforts, we build trust, improve efficiency, and cultivate safer, more resilient communities, establishing new standards within corrections.

Meet award winning Sheriff Mike Tregre, an inspirational leader, deploying solid agency & community initiatives that are working !

Featured Case Study

Relentless drug smuggling through inmate mail created an overdose epidemic and put this agency on edge.

Discover how our patented MailGuard® and MailGuardLegal® completely eliminated contraband hidden in inmate postal & fraudulent legal mail.

Louisville Metro Corrections

Predict your agency future by creating it

Or Call (888) 253-5178

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